WHAT'S IT ABOUT?
This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.
WHAT JOB COULD IT HELP ME GET?
The SIT20322 Certificate II in Hospitality provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.
JOB ROLES RELATED TO THIS QUALIFICATION INCLUDE:
- Bar Attendant
- Café Attendant
- Catering Assistant
- Food and Beverage Attendant


PATHWAYS INTO THE QUALIFICATION
There are no formal entry requirements for this course.
PATHWAYS FROM THE QUALIFICATION
Further training pathways from this qualification include SIT30821 Certificate III in Commercial Cookery, SIT31021 Certificate III in Patisserie*, SIT30921 Certificate III in Catering. *Please note Work Skills does not offer this qualification
WHAT NEEDS TO BE COMPLETED?
- 6 core units
- 6 elective units within the specific requirements as set out in the units of competency brochure


HOW DO I DO IT?
Work Skills delivers all its qualifications and units of competency through blended learning, based on face-to-face, one-on-one training with a Work Skills trainer. This may also include utilising digital learning guides, videos, the internet, the phone, and the Work Skills Online Learning and Assessment System (WOLAS). The learning may comprise all or some of these methods. It will depend on location, the pace at which the student wants to learn, and employer requirements. This is all negotiated at the Initial Checkpoint Meeting.
RECOGNITION OF PRIOR LEARNING
If you’ve had lots of experience in this industry or similar in the past; you may be eligible for Recognition of Prior Learning (RPL). Recognition of Prior Learning means that you don’t require training. Instead, you just need to be assessed on each unit. You will need to draw on all your past experiences so that you can demonstrate that you have already acquired the knowledge and skills. You may be eligible for some units through the RPL process whilst other units may require some training.