This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
WHAT JOB COULD IT HELP ME GET?
Data Entry Operator
Information Desk Clerk
PATHWAYS INTO THE QUALIFICATION
BSB10115 Certificate I in Business or other relevant qualification OR with vocational experience assisting in a range of support roles without a formal business qualification.
PATHWAYS FROM THE QUALIFICATION
BSB40215 - Certificate IV in Business, or a range of other Certificate IV qualifications.
WHAT NEEDS TO BE COMPLETED?
12 units of competency are required to complete this qualification within the specific requirements as set out below:
1 core units
11 elective units within the specific requirements as set out in the units of competency brochure
Work Skills delivers all qualifications and units of competency through blended learning, based on face-to-face and one-on-one training with a Work Skills trainer. This may also include utilising digital learning guides, videos, the internet and the Work Skills Online Learning and Assessment System, WOLAS. The learning may comprise of all or some of these methods. It will depend on location, the pace at which the student wants to learn and employer requirements. This is all negotiated at the first checkpoint meeting.
RECOGNITION OF PRIOR LEARNING
If you’ve had lots of experience in this industry or similar in the past; you may be eligible for RPL.
Recognition of Prior Learning means that you don’t require training. Instead, you just need to be assessed on each unit. You will need to draw on all your past experiences so that you can demonstrate that you have already acquired the knowledge and skills. You may be eligible for some units through the RPL process whilst other units may require some training.